Privacy Policy

Look, we get it - nobody actually enjoys reading these things. But since we're asking you to trust us with your project details and personal info, we figured you deserve to know exactly what we do with it all. So here's the honest rundown of how Selvarith Von Quinth Architecture handles your data.

What Information We Collect

When you reach out to us or work with our firm, we typically collect stuff like your name, email address, phone number, and property address. If we're working on a project together, we'll obviously need more detailed info - site plans, existing building docs, your design preferences, budget considerations, that sort of thing.

Our website also picks up some basic technical data through cookies and analytics - your IP address, browser type, which pages you check out, how long you hang around. Pretty standard stuff that helps us understand how people use our site and where we can make improvements.

How We Use Your Information

Here's the deal - we use your personal info to actually do our job. That means:

• Getting back to you when you contact us (shocking, right?)
• Working on your architectural projects and keeping you in the loop
• Sending project updates, design iterations, and construction documents
• Processing invoices and handling the business side of things
• Improving our services based on feedback and project outcomes
• Occasionally sharing news about our studio or relevant design insights (but only if you've said that's cool)

We're not in the business of selling your data to random third parties or spamming you with junk. Your project details and personal information stay with us and the consultants we're directly working with on your behalf.

Who We Share Data With

Sometimes we need to share information with other professionals to get your project done right. This might include structural engineers, contractors, municipal planning departments, or specialized consultants. Everyone we work with is bound by professional confidentiality standards - it's just how architecture works.

We also use some third-party services to run our business - cloud storage for project files, email platforms, accounting software, that kind of thing. We've vetted these providers and they're required to protect your data properly.

And yeah, if there's ever a legal requirement or court order, we'd have to comply with that. But that's pretty rare in our world.

Data Security & Storage

We take security seriously because your project info and personal details deserve protection. All our digital files are encrypted and stored on secure servers with regular backups. Physical documents are kept in locked cabinets at our Vancouver office.

We keep project records for seven years after completion - that's the professional standard in Canada and honestly just good practice in case any building issues come up down the road. After that period, we securely delete or destroy the information unless there's a specific reason to keep it longer.

Your Rights & Choices

This is your data we're talking about, so you've got rights. You can:

• Ask to see what personal information we've got on file for you
• Request corrections if something's wrong or outdated
• Tell us to delete your info (though we might need to keep some stuff for legal or professional requirements)
• Opt out of marketing emails anytime - there's an unsubscribe link in every message
• Request we transfer your data to another firm if you're moving on

Just shoot us an email at info@selvarithvonquinth.info if you want to exercise any of these rights. We'll get back to you within a couple weeks.

Cookies & Website Tracking

Our website uses cookies - those little data files that help the site remember you and work properly. Some are essential for basic functionality, while others help us understand how visitors interact with our content.

You can adjust your browser settings to block cookies if you want, but heads up - some parts of the site might not work as smoothly. We use Google Analytics to see aggregate data about site traffic, but it's all anonymized so we're not tracking individuals around the web or anything creepy like that.

Third-Party Links

Sometimes we link to other websites - maybe a manufacturer's product page, a consultant's portfolio, or relevant building code resources. Just so you know, once you click through to another site, their privacy policy takes over, not ours. We try to only link to reputable sources, but we can't control what they do with data.

Changes to This Policy

We might update this privacy policy from time to time as our practices evolve or regulations change. When we do, we'll update the date at the top and post the new version here. For significant changes, we'll make a reasonable effort to let active clients know directly.

Canadian Privacy Laws

We're based in British Columbia and operate under Canadian privacy legislation, including PIPEDA (Personal Information Protection and Electronic Documents Act) and BC's provincial privacy laws. We take these obligations seriously and our practices are designed to comply with these standards.